Refund and Cancellation Policy

Introduction

Once a user chooses to subscribe to any service or payment feature offered by AplusTaka Technologies Private Limited (“AplusTaka”) and completes the payment, such payment shall be non-refundable under all circumstances. The act of purchasing or using any AplusTaka service signifies the user’s full agreement to this policy.

User Account & KYC

After receipt of payment and upon successful KYC verification, AplusTaka shall activate or provide access to the respective service or product. If the user fails to complete KYC verification within the required timeframe, access will not be granted, and no refund will be issued in such cases.

Refunds on Failed Transactions

If a transaction fails due to a reason directly attributable to AplusTaka, and such failure is confirmed by the payment gateway or our internal system, the transaction amount will be refunded to the user's source account within 3–15 working days. Only the transaction amount will be refunded. Any payment gateway fees, processing charges, or taxes will not be refunded.

Exceptional Cases

In rare or exceptional circumstances, where a user has been charged but has not received the intended service due to a verified technical or operational issue, AplusTaka may, at its sole discretion, process a refund after deducting applicable administrative and gateway fees.

Cancellation Policy

Once a transaction or subscription is initiated on the AplusTaka platform, it cannot be cancelled by the user. All payments made are considered final and non-reversible, except in cases of proven transaction errors as specified above.

Liability Limitation

AplusTaka’s liability shall be limited strictly to refunding the transaction amount received, if applicable. AplusTaka shall not be responsible for indirect losses, data loss, or any consequential damages arising out of or in connection with the use of its services.

Contact

If you have any queries regarding this Refund & Cancellation Policy, please contact us:

Email: Info@aplustaka.in
Phone: +91 9903950581